Leaders, It’s Time to Rethink Management

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If you’re building a team or launching a startup, you have two main approaches to manage your company or group. You can stick with the tried-and-tested corporate work culture or embrace the dynamic and innovative startup culture. Each of these paths comes with its own set of advantages and challenges.

But which approach is better suited for the new generation of employees in today’s fast-evolving technological landscape? Humans have come a long way from hunting around the clock to survive, to working a structured 9-to-5 job to meet our needs and wants. The Industrial Revolution introduced the 40-hour workweek, turning time into a commodity. Paychecks and daily life became tied to the clock, and people traded their time in exchange for money. This concept that time equals money has shaped the very foundation of modern society.

With the rise of the internet, an entirely new category of careers has emerged. Today, content creators and athletes can earn significantly more than corporate leaders working traditional 9-to-5 jobs. The rapid development of artificial intelligence is set to reshape the job market even further. While many traditional roles may fade or transform, AI will enhance and improve countless others rather than eliminating them entirely.

In this evolving landscape, time is no longer the primary commodity, it’s the actual work, the output, that holds value. As civilizations advance, new and complex challenges arise. Solving these requires creative problem-solving and unconventional thinking, skills that will define the workforce of the future.

Rewards like promotions and monetary incentives tend to narrow focus, which can be beneficial for simple, routine tasks but detrimental for complex, creative problem-solving. Traditional “carrot-and-stick” methods often fail or even backfire when applied to 21st-century work that demands innovation and cognitive effort.

Canadian professor Sam Glucksberg’s famous Candle Problem experiment demonstrated that monetary rewards actually decreased performance on tasks requiring creative or non-linear thinking. Similarly, studies by MIT and the London School of Economics (LSE) consistently reveal that higher financial rewards often lead to poorer performance in tasks that demand cognitive skills and ingenuity.

Despite the strong evidence against them, businesses and corporations continue to rely on outdated motivational methods. In today’s information age, high performance and creative problem-solving are fueled by intrinsic motivation. This type of motivation comes from factors like the freedom to direct one’s own work, the desire to improve and excel at meaningful tasks, and the satisfaction of contributing to something that serves a greater purpose.

This is why many in the younger generation are leaning toward the startup culture. Intrinsic motivators often outperform traditional extrinsic ones, such as pay, bonuses, and other rewards. A prime example of this is the success of Wikipedia over Microsoft Encarta. Microsoft invested millions of dollars in creating an online encyclopedia, yet it was eclipsed by Wikipedia, an open-source project developed by motivated volunteers from around the world. These contributors weren’t driven by monetary gain, they were motivated by the opportunity to be part of something larger and more meaningful. The intrinsic motivation to build something great together turned Wikipedia into a massive success.

In the past, companies like the Australian software firm Atlassian introduced innovative approaches like “FedEx Days,” where engineers worked on any project of their choice for 24 hours and then presented their results to their colleagues. Google followed suit with its “20% time” initiative, allowing employees to dedicate 20% of their workweek to personal projects. The returns on these kinds of approaches have been tremendous products like Gmail and Google Maps were born from this culture of innovation.

Similarly, Facebook’s hackathons, where engineers are given 24 hours to create something of their choosing, have become a standard in the tech industry. These events encourage employees to innovate and push the boundaries of what’s possible. In fact, one of the core features of modern social media, the “Like” button, was created during one of Facebook’s overnight hackathons. These examples show how empowering employees with time and freedom to pursue creative ideas can lead to groundbreaking, game-changing products. And the management and leadership decisions that leads to these events and initiatives should be more dynamic and open. If the leadership structure is more closed, structures and corporate it Is very unlikely to have those kind of initiatives.

With the rise of these innovative approaches, the Results Only Work Environments (ROWE) has emerged, where there are no fixed schedules. In ROWE, corporations focus purely on outcomes and the final product. This approach not only boosts productivity but also leads to higher employee satisfaction.

While 20th-century reward systems work well for routine, mechanical tasks, they fall short in more complex, creative scenarios. In today’s tech-driven world, creativity and problem-solving flourish through intrinsic motivation. By shifting from traditional carrot-and-stick methods to fostering autonomy, mastery, and purpose, businesses can revolutionize their operations, significantly enhancing both productivity and efficiency.

Many large organizations and corporations are increasingly incorporating artificial intelligence into their daily operations to enhance efficiency and overall work quality. Banking giants like JP Morgan, Goldman Sachs, and BlackRock are already using AI in areas such as error management, trading, research, and hedging. Leaders in these corporations often refer to AI as a “living, breathing thing” that will evolve over time. They are continually seeking ways to leverage these new technologies in more impactful ways to stay ahead of the competition.

Jamie Dimon, the CEO of JP Morgan Chase, has stated on several occasions that AI could reduce the workweek from five days to three and a half, potentially helping future generations achieve a better work-life balance and even extend lifespans to 100 years. While Dimon and other corporate leaders are known for advocating traditional career norms like working hard, being prepared for anything, and spending time in the office, they too recognize that the current work culture is shifting and will inevitably be shaped by AI.

Historical trends show that while technology often replaces certain jobs, it also enhances productivity and living standards. According to various studies by McKinsey, generative AI could automate 60%-70% of current tasks, potentially contributing an additional $2.6 – $4.4 trillion to the global economy annually. While this automation may lead to the loss of routine jobs like content creation and copywriting, it will simultaneously benefit professions such as law and tech. AI’s ability to analyze data and make decisions much faster than humans can improve the quality of those decisions and increase overall productivity.

These advancements in automation could shorten the time needed to complete tasks, potentially reducing the traditional five-day workweek to four or even three and a half days. A study by the University of Cambridge on a four-day workweek found a 65% reduction in sick days, with 71% of employees experiencing less burnout. In fact, 92% of the companies that participated in the study adopted a permanent three-day weekend. This shows how businesses are exploring new and innovative ways to achieve a better work-life balance.

AI and other technological advancements are key to adapting to these new work cultures. Prominent English economist John Maynard Keynes predicted a 15-hour workweek due to rapid technological progress, but current averages remain much higher. In developed countries like the UK, the average workweek is 36.4 hours, while in the US it’s around 34.3 hours. Japan still maintains a 40-hour workweek, and in developing countries like India, the workweek averages 47.6 hours.

Alongside AI’s transformative potential, it also presents serious challenges and risks that cannot be ignored. Among the most pressing concerns are cybersecurity threats and the potential misuse of AI, which, if exploited unethically, could have far-reaching consequences. Another major issue is the disruption of jobs as AI automates tasks traditionally performed by humans, raising fears of workforce displacement.

Given these risks, there is an urgent need for robust regulatory guidelines to ensure that AI is developed and deployed responsibly. A balanced approach is crucial one that fosters innovation while also prioritizing safety, ethical considerations, and the protection of jobs and privacy. Only with this careful oversight can we ensure that AI’s benefits are realized without compromising societal well-being.

For future employees, it’s essential to learn how to leverage new technologies to enhance the quality of your work. Embracing AI and other advancements will not only improve the final outcomes but also provide a valuable opportunity to develop your skills and make yourself indispensable in the workplace. AI has made accessing new information easier than ever before, so take the time to explore these technologies and use them to strengthen your competitive edge. By staying ahead of the curve, you can position yourself as a key asset in any organization.

For future leaders and entrepreneurs, it’s time to rethink how you approach management. You need to find ways to attract and retain the new generation of employees, who have different expectations and values than previous generations. It’s clear that traditional management styles will eventually fade, so those in leadership positions must prepare for these changes otherwise, they risk being left behind. Sticking to outdated career norms, like the 9-to-5 office cubicle model, will make it increasingly difficult to attract skilled talent. The future generation of employees is not going to be confined to those old structures, so it’s crucial to adapt and create environments that appeal to their evolving needs.

The only thing that will not change is the changing nature of the universe, so we will have to adjust to those changes. Otherwise, we will be lapped by the early adopters.

 

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